Build Smoother Workflows

Can I try MASV for free?

Yes, MASV is free! We give you a 10 GB credit, refreshed monthly, ensuring continuous access to fast, secure, and reliable file transfer. We never throttle your transfers or pause your account if you exceed that. Instead, your account switches automatically to Pay As You Go for that month.

When does Free switch to Pay As You Go?

With the Free tier, you get 10 GB of transfer credits every month. If you use more than that, don't worry, you won't lose your transfers. Instead, we switch you automatically to Pay As You Go. Pay As You Go starts at $0.25 USD/GB for egress and gets cheaper if you exceed more than 2 TB per month.

Why do I need a credit card for a free account?

To create a free account, a valid credit card is required to prevent service interruptions and maintain platform integrity. Every new signup is enrolled in our Pay As You Go plan. Our Free Tier includes a 10 GB credit applied to Pay As You Go each month. Once this credit is depleted, Pay As You Go activates at $0.25 USD per transfer. Keeping a credit card on file ensures a seamless transition between Free and Pay As You Go, ensuring no files are left behind. Your card won't be charged during the free period. If you want to run a proof of concept trial without a credit card, please contact us to consult with a workflow specialist.

How does transfer pricing work?

MASV operates on a usage-based model. Charges are incurred only when data exits the platform. Files shared through MASV enter our secure, accelerated cloud network. When a file exits our network, either as a download to a machine or an upload to connected storage, we apply an 'egress' fee per gigabyte.

Why does MASV offer tiered Pay As You Go rates?

Many of our customers remain with Pay As You Go for its flexibility. To assist them in saving money, we have introduced a tiered system for Pay As You Go. If they transfer over 2 TB in a month, their usage rate will decrease by up to 20% for that month.

What plan options are available?

We offer four plans: Free Tier, Subscription, Transfer Credits, and Enterprise. The Free Tier operates on a Pay As You Go basis with a free 10 GB monthly credit. Once this credit is depleted, Pay As You Go pricing applies, with reduced rates based on usage. Subscription is ideal for daily transfers, providing monthly refreshed transfer volume at a lower cost than tiered Pay As You Go rates. Transfer Credits enable a one-time purchase of transfer volume, popular among project teams. Enterprise delivers customized solutions with competitive rates tailored to your organization's needs.

Does MASV charge for storage?

We store uploaded files on our platform for free for 5-7 days, depending on your plan. After the free storage period, we charge $0.07 USD per GB per month to keep your files on our platform, depending on your plan.

How can I save money with MASV?

When switching to MASV, not only do you pay less for managed file transfer, but you also reduce operating costs significantly. MASV is priced much lower than Signiant, Aspera, GoAnywhere, and other managed file transfer providers. These providers necessitate additional budget for server procurement, software installation, maintenance, and staff training. MASV, as user-friendly as email, requires no user upkeep, saving thousands on maintenance fees alone.

What can I do with an account that I created with a promo code?

The account you created with a promo code is a Trial account. It has the same features as a Free account, so feel free to explore how MASV makes file transfer easy, fast, secure, and reliable! However, you cannot set custom expiry dates for transfers. Also, your Trial account might have other limits that a Free account doesn't have, like the maximum size of transfers and maximum file size. To see the details of your Trial account or upgrade, log in to the MASV Web App.